Flights

Preparing | Essential Information | Passports & Visas | Insurance | Flights | Travel advice | Travel health | Booking Conditions

Having been in the travel business for over 25 years, we know just how important it is to get the flights right! Whilst we do have certain constraints on the flights that we can use for our groups, we aim to be as flexible as possible. The following may help you understand how Explore works with airlines and what the flight options are for you.

Are flights included?

Image of hot air balloons

Hot air balloon ride, Tanzania

We sell most of our tours with a flight included from and back to the UK.

A handful of tours have exceptional travel arrangements, such as a Eurostar hop for the Dordogne Discovery or an Edinburgh rendez-vous for the Norwegian Fjords & Polar Bears cruise.

However we can also provide 'Land-Only' prices - that is 'without flights' - for all tours.

We recommend that you only purchase flights (or train/bus tickets) that are totally flexible and refundable. Due to the nature of adventure holidays, days of operation and itineraries can change. It is important that all customers are able to amend their connecting travel arrangements should the need arise. Also in the event of a tour being cancelled (for whatever reason), it is important that customers are able to get refunds if they no longer wish to use the flights, bus or train.

So if you would rather make your own way to the starting point, or wish to include one of our trips as part of a longer period of travelling, this may be a better option for you.

How Explore works with airlines?

We tend to hold a block (allocation) of seats on flights for most of our published tour departure dates. We work with many different airlines (mostly scheduled, but with a few charters as well), and each has their own way of working.

So, with some airlines we have a full allocation of seats, whilst others give us a minimal allocation and the rest of the seats have to be booked on an individual basis.

Also at an agreed time (usually 4-7 weeks prior to departure, depending on the airline) we have to return any unused seats to the airlines. Thus for anyone booking after this 'release date', we have to search for alternative flights.

Flexibility is key

Image of Venezuelan Parrot

Venezuelan Parrot

Whilst many people like to fly on our 'Group Flights', we are aware that many others would rather fly from regional airports or leave a day or two before the start of the tour - or indeed stay for an extra few days at the end.

Our friendly and knowledgeable sales team are able to search for and book flights with many different airlines, so should be able to find the exact flight to suit your needs.

Regional flights

As well as booking direct flights from many airports around the UK, we may be able to arrange domestic flights to link with our Group Flights from London at very competitive prices. Again, please call our Sales team for details.

Upgrades and special requirements

If you have any other special meal or seating requests, or would like to upgrade to Premium Economy, Business or Club/First class please call the sales team.

Flight supplements

The flight inclusive guide prices quoted on the web and in our brochures are based on 'Group Flights' from London. If for any reason you end up on different flights, or if we cannot secure your seat at the same price as the usual group rate, we will pass on any difference in cost as a flight supplement. By booking early you will reduce the chances of flight supplements being payable.

Fuel surcharges

New or increased airline fuel surcharges (or other related taxes) imposed by airlines after tour prices have been set, may be passed onto customers at the time of booking. The latest fuel surcharges or taxes are shown as a separate item next to the selling price on this website.

Once you have booked, the price of your holiday will generally not alter, unless there has been a significant change in airline fuel surcharges or other related tax. If this does happen, Explore will absorb, an amount equal to 2% of the total invoiced holiday cost - please click through to Booking Conditions section 11 for details.

Airline and schedule changes

When you book a flight inclusive tour with us, your holiday confirmation will contain provisional flight details, correct at the time of booking. The timings or even the flight numbers or routing could vary several times before departure.

Explore will keep you informed of any changes to the flight schedule which will affect departure or arrival times significantly (ie by more than 6 hours), or have a material effect on the tour itinerary.

Any other changes which occur prior to a final invoice being sent 9-10 weeks before departure will not be communicated. However your final invoice will contain the latest flight information at that point in time.

Subsequent to the final invoice being sent, or if you book within 9 weeks of departure, you will be informed of all schedule changes affecting departure and arrival times.