Getting to know our planet is one of the most rewarding and thrilling aspects of adventure travel. In order for your holiday to be a success, it is paramount that you choose an adventure tour operator offering the highest standards in terms of both product and financial security for its customers. Explore offer this and more.
- ATOL Protected - flight inclusive holiday bonding
- Association of Independent Tour Operators (AITO) members
- AITO Trust Protection - holiday without flights bonding
- IATA member - airline ticketing bonding
- Part of Holiday Break PLC
- Explore travel insurance
The air holiday packages (Tours including flights) on this website are ATOL protected, since we hold an Air Travel Organiser's Licence granted by the Civil Aviation Authority. Our ATOL number is ATOL 2595.
ATOL is a protection scheme for air holidays and flights managed by the Civil Aviation Authority (“CAA”). All tour operators and travel firms selling air holiday packages and flights in the UK as a principal are required by law to hold a licence called an Air Travel Organiser’s Licence (“ATOL”).
If you've booked and contracted with Explore for a complete air holiday package, ATOL protects you from losing money or being stranded abroad in the unlikely event of Explore going out of business. If this were to happen, the CAA can give refunds to people who can’t travel and arrange for people abroad to fly home.
Read "What is ATOL?" which explains what is covered for flight inclusive packages.
Explore are members of The Association of Independent UK Tour Operators.
Member companies create overseas holidays with high levels of professionalism and a shared concern for quality and personal service.
The Association encourages the highest standardsin all aspects of tour operating and also offers an independant dispute settlement service for customers.
If you would like to contact them please call 0208 744 9280 or visit the AITO website.
AITO trust protected
In addition, Explore Worldwide Ltd is fully bonded by AITO Trust Ltd for your financial protection of all other holiday packages, i.e. tours booked without flights (those packages including train travel or tour package only), providing they are booked in the UK, or direct with Explore if booked outside the UK.
Read more about AITO Financial Security and bonding for non-flight packages.
Please see our booking conditions for more information.
International Air Transport Association - the Trade Association of the world's international airline industry. It now groups together nearly 270 airlines. These airlines fly over 95% of all international scheduled air traffic.
On behalf of their airline members, IATA approves and controls more than 90,000 Accredited Passenger Agents worldwide.
Read more about IATA
Part of Holidaybreak plc
Explore are part of Holidaybreak PLC: a European specialist holiday, activity and education group with market leading positions in the UK and other major European markets.
Read more about Holiday Break
In addition, we also insist all travellers have adequate travel insurance and even offer our own cover to ensure your safety and security.
Read more about Explore Travel Insurance.
Book any of our tours with confidence and have a wonderful holiday with Explore!