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Customer Reviews

Average Rating: stars 4 half
Total Number of reviews: 1,443

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Hiking in the Dolomites (DW)
The Stunning Tre CimeMore Photos
  • Comfort: Standard Tooltip
  • Trek Grade: Moderate Tooltip
  • Classic Explore
  • Walking & Trekking
8 days land only visiting Italy
  • from $1490 Land only *
  • * Prices based on 2013/14 Standard Itinerary.
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Reviews

What was the highlight or most memorable moment of your tour?

"The trek from the 1st World War cemetery up to Mount Serla revealed some truly remarkable scenery. There were very few other walkers about this day and clear visibility gave us views well into Austria and the higher snow-capped peaks.
Tre Cime was a walk with varied scenery both on the ascent and descent. Our stop for lunch opposite the peak was a prime location and I could have spent hours there."

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How was your Explore Tour Leader?

Barry was an excellent Mountain Leader. His extensive knowledge of the local area, coupled with vast experience of climbing over many years made the trip both educational and enjoyable. The itinerary was modificed to give a rest day on the forecasted bad weather day. This proved to be a stroke of genius as we ascended Tre Cime on Day 4, instead of resting and it was glorious sunshine. On day 5 (our rest day), it rained all day and we were free to visit the Ice Man of Bolzano - well worth a trip.

What tips would you give to someone else booking this tour?

"Be sure of your ability - this is not a gentle amble through Alpine villages that you could walk in trainers and in 2 hours. You need to have a very good core level of fitness and proper, well-fitting walking boots. If you have, the rewards are huge. The scenery is so varied as you traverse from one valley to another, I found it truly jaw-dropping on occassions. Explore have graded this walk correctly, but you need to read their explanation of the grading carefully.

The packed lunches are excellent and there is plenty of food to keep you nourished for the day."

Do you have anything else to add?

"The Hotel clearly have an issue with the rates that Explore have negotiated with them for the rooms. This is very noticable with the standard of meals on offer, with a 'two tier' menu system operating in the dining room. Full-paying guests were treated to a higher-standard of meal than the 'special menu' offered to Explore guests (it is easy to turn and look at the next table for yourself to see the difference).

Either the Hotel should accept the rates they are paid and serve the same menu to all guests, or voice their displeasure to Explore. There are other Hotels in Dobbiaco after all. It is not fair for the guests to be penalised for this.

It seems that our group is not alone in noticing this."

Mark 12 Oct 2012 10

Our response

Thank you for your kind comments about Barry. These have been passed onto our local agent.


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We very much appreciate the advice you have given our future customers regarding this trip. However it was concerning to read your comments about Hotel Sonne Sole. We have asked our Operations Manager to urgently review this situation. 

What was the highlight or most memorable moment of your tour?

"Walking to Tres Cime though it would have been good to get closer to it as your photo seems to illustrate, and the leaders wonderful lunches!"

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How was your Explore Tour Leader?

Very good  Friendly, efficient, good organisational skills and looked after us well. and

What tips would you give to someone else booking this tour?

Prepare for the long days of climbing up and down

Do you have anything else to add?

 Have had four good Explore trips recently and would like to be able to continue trips with you. There are plenty more I would like to do but i have reached the arbitary cut off age. Age is just a number and is no indication of ability to participate.

Kathleen Berry 18 Jul 2012 10

What was the highlight or most memorable moment of your tour?

Tre Chime walk

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How was your Explore Tour Leader?

Super leader very friendly and approachable.

What tips would you give to someone else booking this tour?

Walks seemed to take longer than in trip notes - be prepared for long days. Maybe we had a slow group?!

Do you have anything else to add?

Hotel dinners poor and Explore need to address this.

Nigel Howard 17 Jul 2012

Our response

Thank you for your review. We have noted your kind comments about our tour leader Tim which we have passed onto our local agent.



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We are sorry to read of your disappointment with the hotel food. We have noted your comment with concern, as there is a certain minimum standard which we would expect the hotel restaurants that we use to maintain. We have informed our Operations Manager who will be monitoring further customer feedback.

We have asked for detailed timings and distances from our local agent so we can amend our trip notes accordingly.  It can be difficult to give a precise indication of how long an activity is on each trip as much will depend on the groups pace and ability.

Thanks for your valued feedback, we are glad that you found the holiday enjoyable. Following an end-of-season review of our Dolomites walking trip, based on client and local agent feedback, we have decided to make a minor change to the itinerary. On day 2 we will now start with a rewarding warm-up walk up to Lake Braies that introduces clients to the area. The ridge walk will now be done on day 3 and we have dropped the original day 3 walk above Lake Braies that clients found more strenuous. This change should help to match clients’ expectations regarding the holiday’s moderate grading.

Explore 05 Mar 2012

I agree with the previous comment that this holiday is at the very top end of moderate compared with other Explore walking holidays.  This was compounded by an unseasonal fall of snow which made the walking even more challenging. 

The resort was lovely although had a much more Austrian look and feel even to the fact that German was the first language.  The hotel was comfortable and the pool and sauna very welcome after a day outdoors.  An enjoyable holiday but not quite as described in the brochure. (DW -17th september 2011)

DA 27 Oct 2011
One could be forgiven for thinking there might be a few hiccups in the first trip on a new venture but this was not the case, presumably evidence of the very detailed planning that goes into Explore holidays. From the time we were collected at Venice to our return there a week later, everything went according to the dossier. Even the public transport was totally reliable, and our week's ticket allowed us to use public transport on our day off. The hotel was very welcoming and comfortable (dare one complain that the water was almost too hot on occasions?), the food was good and plentiful if a little bland, and the swimming pool and sauna allowed one to unwind after a long day 'on the hill'. Our tour leader Phil rearranged the order of the walks after consulting the weather forecasts, to ensure that we had better weather for the longer, more challenging walks. But the changes worked well, and we  managed to achieve all the walks, even if one day we did have to negotiate our way several hundred metres down a scree slope in a thunderstorm, which added to the rather gothic atmosphere of the mountains. The scenery was magnificent, the company good and our only slight issue was with the grading of 'moderate'. Strenuous would seem more appropriate to some of the walks, (although had we seen that grading we would probably not chosen to go on this trip), but we did manage all the walks without too much difficulty, despite having little experience of mountain walking. I would certainly recommend walking poles and decent wet weather gear, and walking boots are a must. One thing to remember - despite the political boundary this is much more Austria than Italy, and this was reflected in the food, culture and language (and perhaps efficiency?). ( DW - 18th June 2011)
JD 15 Aug 2011
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