All about Insurance

An absolute must.

If there's one thing we've learnt over the years, it's the importance of having good travel insurance in place with a reputable and experienced company.


In fact, its something we take so seriously, that if you can't prove that you have reasonable cover in place at the start of the tour, we'll insist that you buy a policy from us there and then; or we will be unable to carry you on tour.


Strong words indeed, but hopefully it gets across the message, that this is one of the most important criteria for anyone travelling with Explore! You, and everyone travelling on your booking must have a valid policy in place and all those travelling must carry all details with them on tour.


Got your own policy?

If you already have travel insurance, please make sure you double-check the following:

  • Are you specifically named as being covered on the policy document?
  • Are the dates valid for the period of travel with Explore?
  • Does the insurance cover all medical and repatriation costs?
  • Are emergency contact details shown?
  • Have you declared any pre-existing medical conditions to your insurers and obtained full cover for those conditions?

If you have any concerns about any of these issues, please contact our Customer Sales & Support team for clarification.


Unrivalled emergency back-up

Ultimately the most important thing about an insurance policy is that it delivers when an emergency occurs.


We have been involved in many different types of claims over the years, including the medical support and repatriation of customers from some of the most remote parts of the world.


What we rely on time and time again is the unrivalled experience and knowledge of our insurer's back-up team. That's the real reason that we feel altogether more comfortable when our customers travel with our own insurance.


Premiums, conditions and levels of cover


Click here to view Explore Insurance - the detail .


How to buy Explore insurance

If you would like to buy a single trip policy, this is best done at the time of booking an Explore tour.


If purchasing online, choose the tour on which you'd like to book on, then follow the normal booking procedures. As part of that process you will be asked whether you would like to buy insurance.


Alternatively you can purchase annual or single trip policies by calling our Finance team on 01252 391112.


Explore Worldwide Ltd are an Appointed Representative of Campbell Irvine Limited. who is authorised and regulated by the Financial Services authority. FSA Register Number is 306242. Our permitted business is to arrange travel insurance on a Non Advised basis from a single insurer Axa Insurance. You can check this on the FSA’s Register by visiting the FSA’s website http://www.fsa.gov.uk/register/home.do or by contacting them on 0845 606 1234.