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About Us Awards and Recognition Which? Recommended Provider Status

Which? Recommended Provider Status

We are very proud to announce that Explore has achieved Which? Recommended Provider Status for Holiday Companies 2014.

Which? Recommended Provider status - Holiday Company 2014

Attaining a fantastic score of 88%, Explore was ranked fourth in a list of top ten best holiday companies (worst were rated too!). This status was achieved by members of the independent consumer group Which? completing an online survey in which they were asked to share their experiences of travelling with their chosen travel company. The table below shows the scores achieved by the top four companies:

 

Holiday Company Customer Service Accommodation Description Matching Reality Value for Money Customer Score
Audley Travel ***** ***** ***** ***** 93%
Trailfinders ***** **** ***** **** 93%
Riviera Travel **** **** ***** ***** 89%
Explore **** **** **** **** 88%

 

From the hundreds of travel companies that Which? members could have chosen, Explore’s impressive score was based on customers scoring us on our overall service, accommodation and value for money.

We are delighted to have been awarded this Which? Recommended Provider Status for Holiday Companies 2014 and would like to say a BIG thank you to everyone who voted for us. As a completely independent organisation, a Which? recommendation truly reflects what they think – not what someone else wants to say.

We hope this accolade provides even more reassurance of the high level of service and fantastic adventures you can expect from Explore. To find out more about the awards or to become a member of Which? please visit the Which? website. Please note, to see the individual holiday company scores you need to be a signed up member of Which?; the initial landing page has companies listed alphabetically, not in order of how they were ranked.

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