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Customer Support Centre



  • What is the luggage allowance?
  • Should I take a suitcase or backpack?
  • Is luggage included in the price?
  • Do I have to carry my own luggage?
  • Can I leave any luggage at the first hotel?
  • Can I leave any luggage part way through?

Clothing & equipment

  • Do I need to take leech socks?
  • Is snorkeling equipment provided?

Equipment for walking & trekking

  • Are walking boots needed?
  • Do I need to take crampons?

Equipment for cycling

  • Do I need to bring my own helmet?
  • Can I hire a helmet locally?

Equipment for activity centres

  • Do you provide life jackets for water based activities?