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Customer Support Centre


General questions

  • Will the accommodation have Wifi facilities?
  • Can I get a list of hotels I will be staying at?
  • Are mosquito nets provided at the accommodation?
  • Will the accommodation provide towels?

Accommodation facilities

  • Does the accommodation have a swimming pool?
  • Does the accommodation provide hair dryers?
  • Are there any tea/coffee making facilities?

Boat journeys

  • Does the boat have any electricity points/plug sockets?

Camping information

  • What washing facilities are available whilst camping?
  • What is a permanent tent?
  • Is a sleeping mat/ sleeping bag provided?
  • Am I expected to participate in the camping?
  • Do we have to erect our own tents?

Food & drink

  • How many meals are included in my tour?
  • I have special dietary requirements, what happens?
  • Can I choose my meals when travelling on tour?