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Opening hours
  • Monday 9am - 8pm
  • Tuesday 9am - 8pm
  • Wednesday 9am - 8pm
  • Thursday 9am - 7.30pm
  • Friday 9am - 7.30pm
  • Saturday 9am - 5.30pm
  • Sunday Closed
Essential Information Know Before You Go Travel Extras Travel Kit Contact Us

Contact Us

Our travel experts have visited many of our exciting destinations and are only too happy to discuss your holiday needs. We would be delighted to hear from you. Call our team or fill in the form below and one of our Adventure Travel Consultants will get back to you.


January & February 2018 Opening Hours

We will extending our opening hours from Thursday 2nd January 2018 to Wednesday 28th February 2018

Monday Tuesday and Wednesdays
9am - 8pm

Thursdays and Fridays
9am - 7.30pm

9am - 5.30pm



Department Contact Information


To make a booking
01252 883 959

If you already have a booking
01252 883 190

Ticket and joining information
01252 883 739

Ticket wallet and luggage label Request
01252 883 739

To make a Tailormade enquiry

Tailormade enquiry form
01252 883 184

To make a Polar enquiry

Polar enquiry form
01252 884 247

For payments and insurance
01252 883 998

For marketing
01252 883 536

For travel agents
01252 883 115

If you have a query or feedback having returned from your trip

If you are having trouble using the website

To nominate an Explore Leader

Award nomination form

Please give your preferred contact number
Please select the nature of your enquiry so it can be sent to the relevant team.
Please write any questions or queries you have here

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