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Essential Information Why Book With Us About Our Trips

About Our Trips

Please read carefully through the following information about booking an Explore trip. When you book (whether by phone, travel agent or online), you will be asked to confirm that you have read and understood these pages, as well as our Booking Conditions and Trip Notes.


The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations.
Therefore, you will benefit from all EU rights applying to packages. Explore will be fully responsible for the proper performance of the package as a whole.
Additionally, as required by law, Explore has protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that it becomes/they become insolvent.
More information on your key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 can be found here
 

Travelling on an Explore trip

We offer a wide variety of experiences and activities which allow you to really get to know an area and to see beyond the normal tourist facade. Of course we include the better known sights but we understand that you should have the flexibility to do your own thing. We therefore build in free time for you to either take part in optional excursions or to explore independently – an important part of any trip.
Your travel companions come from a wide range of locations and backgrounds. However, because we only offer English-speaking trips, the majority will be from the UK, Ireland, Australia, New Zealand, Canada and the US. Everyone will share your passion for adventure travel.
 

Guaranteed departures

We guarantee that  for departures advertised on our website as being guaranteed the “Trip Only” itinerary will not be cancelled or significantly changed once the first booking is confirmed unless we are forced to do so by a “force majeure” (as defined in our Booking Conditions). There is no minimum group size. This guarantee does not apply to international or UK domestic flights, which may be subject to change or cancellation in accordance with our Booking Conditions.
 

Itineraries

From time to time, some elements of our trips may change from those that have been published. This could be the result of inclement weather, a change in the local political situation or in flight or train schedules or other circumstances beyond our control. We will keep you as well informed as possible about these changes. Significant changes to your holiday will be notified as soon as we feasibly can. Minor amendments to your trip will be detailed on your final trip documentation, although our website will be regularly updated should you wish to check the information at any time. You will be provided with a provisional list of your accommodation shortly after booking. Whilst we expect to stay at the accommodation stated, please note that this is subject to change to an equivalent or higher standard at any time.
 

Group Size

The size of the group on group trips usually ranges from between 8 to 18 people; the average group size is usually 14 people, depending on the type of trip, the transport and accommodation used and activities included. Whilst every group make up is different, we occasionally have groups that are smaller than six or seven people.
 

Age Limits

The minimum age on most group trips featured in this brochure is 14. Our minimum age for trips travelling at high altitude is 16 years old. Trips to certain destinations (for example, Chernobyl) have a higher minimum age limit. Please refer to individual trips notes and our website where this is mentioned if applicable. If you are booking a Private Guided Walk and Trek please talk to us at the time of booking about the ages of your party. A parent or adult must accompany people under the age of 18.
Fitness and stamina are more important than age. We often find some of our older customers are the fittest in the group! Whilst we don’t have a maximum age, we do recognise that at some point during our customer’s journey with us, they will reach an age where we will have to review their fitness and ability to participate in the trips they’ve chosen to book. Should you be 80 or older at time of travel we will ask you to get your GP to complete and sign a form confirming your fitness to travel. Explore will send this to you at the time of enquiry.

 
Fitness and trip participation

All our trips require some level of active participation. This could be on a cultural trip, trek, safari, expedition or voyage. It is in the interests of all members of the group that everyone should be capable of fully participating in the activities of their chosen trip. With this in mind, please be aware that (as detailed in our Booking Conditions) if it is felt that any customer is not able to participate in a trip without endangering the health or safety of themselves or any other person (including other group members), or that the presence of the customer on the trip means we will be unable to provide the trip, in whole or part, to other members of the group as advertised and contracted, the Explore Leader at any stage has the right to require them to leave the trip. To ensure that this is never necessary, please make sure that you have fully understood the level of fitness and ability required to complete the trip on which you are booking. It is your responsibility to let us know if you have any concerns related to this subject. If you have any medical condition or disability which may affect your trip arrangements in any way, you must provide us with full details at the time of booking. In certain circumstances, usually on more strenuous trips, we may require you to provide proof of medical fitness before travelling.
On many of our trips, there will be water based activities, boat excursions or swimming opportunities. For your own personal safety and enjoyment, an ability to swim is therefore strongly recommended. Several trips reach elevations of 2500 metres or more. We allow time for acclimatisation and usually the body acclimatises well to spending extended periods of time above this altitude. It is difficult to predict who is at risk from altitude sickness but if you have a heart or respiratory problem we advise you not to risk extended travel or trekking at high altitudes.
 

Trip prices

The prices shown in this brochure are for guidance only. They represent the basic per person cost of the trip at the time of publication of this brochure. For Private Guided Walks and Treks and Self-guided holidays the price stated is per person based on two people sharing. The price at the time of booking may be different. The latest guide prices for each trip departure can be found by visiting: www.explore.co.uk
 

No surcharge price guarantee please make this bold and stand-out!

Once we have confirmed your booking we guarantee the price of your confirmed services won’t change: we will not pass on surcharges of any kind. Unlike most other tour operators we will not pass on unexpected additional costs like fuel surcharges and tax increases.
 

What is included?

  • Transport, meals and accommodation: all details are outlined in the individual Trip Notes.
  • Explore Leader: the services of an Explore Leader are included on nearly all group trips. In most cases they will accompany you for the full duration of the trip. On some group trips a local representative may be provided instead (this will be outlined in the individual Trip Notes).
  • Local crew: as well as drivers and local guides, interpreters, cooks, helpers and porters may be provided on some trips (details will be outlined in the individual Trip Notes).
  • Activities, equipment, sightseeing and visits: please see individual Trip Notes for details.
  •  For Private Guided Walks and Treks and Self-guided holidays we include accommodation, transport and meals as outlined in the individual trip itinerary.
 

Included transfers

We are pleased to be able to include airport transfers for customers booking a flight inclusive or Land Only trip where the flight arrives on the same day the trip starts and departs on the day the trip ends. Where trips join and end at the designated overseas airport or train station, one arrival and one departure transfer will be provided for the whole group. In order to be included in this transfer please ensure that you arrive at the designated airport or train station for the joining time and book flights departing after the given ending time. Please refer to your trip notes or joining information for further details and see www.explore.co.uk/transfers You are responsible for telling us your flight details and keeping us updated with any changes.
 

Meal plan

Most trips include breakfast, but other meals are often not included. This allows you to try the cuisine in local restaurants and also to choose what and where to eat and how much to spend. We try to keep all-inclusive accommodation to a minimum. Where there is no option, such as when camping, on safari or on some boat-based trips, meals tend to be included. We try to cater for you if you have special dietary requirements but we do ask you to have realistic expectations. In some countries there is a limited choice of food and it may be difficult to cater for all special meal requirements. Please let us know at the time of booking if you have any specific dietary requirements.


Explore Leaders (not applicable to Self-guided Trips)

Our Leaders’ main responsibility is to make sure that all members of the group are well looked after and return home having had a wonderful holiday with some fantastic memories. It is the Leader’s responsibility to ensure that the trip runs smoothly and that all the logistics are in place; also to oversee the health and safety aspects of the trip.
Our Explore Leaders will be as flexible as possible - within the confines of the itinerary. For example, they can arrange group meals for those that would like to eat with their travel companions. Alternatively, if you would prefer to make your own plans they may offer suggestions for local restaurants. They will also try to make sure that everyone has as much free time during the trip as they wish. In order to keep the trip running effectively, Explore Leaders give regular briefings to talk about what is happening in the next few days, to remind you of timings and what you need to bring for excursions, sightseeing and activities. Often this will be reiterated on notices put up in hotel receptions or other appropriate places.
Explore Leaders will also brief the group on safety and general health issues. Explore Leaders are carefully selected and have undergone thorough training in the UK and/or overseas which is generally accepted to be some of the best in the industry. Explore Leaders are chosen for their travel experience, their people skills and their experience of working with groups. Please note that a small number of trips and Private Guided Walks and Treks are accompanied by local representatives instead. This will not affect the enjoyment of your holiday and will be outlined clearly in the individual Trip Notes.
 

What’s not included?

The price of the trip does not include: visa fees, vaccination charges, travel insurance premiums, passport costs, international departure taxes, excess baggage charges, optional tours and excursions, hotel porters or meals (other than those we list as included). We also do not include items of a personal nature; such as laundry, room service charges, drinks or phone calls. Tips for personal service are not included and are usually expected. If you book on a ‘Land Only’ basis we do not include flights or trains from the UK or departure taxes. For Self-guided trips we do not include the services of an Explore Leader.
 

Accommodation and rooming arrangements

Wherever possible, we try to include accommodation which best reflects the local area in which we are travelling. Where we use hotels, we aim for mid-range accommodation, with the key requirements being cleanliness, safety, comfort and a good location. (The type of room provided and the level of facilities may vary from place to place.) We may also use simple hotels with more basic amenities. Please see the individual Trip Notes for details. All our accommodation is given a rating to describe standards and facilities. You can find this in the individual Trip Notes. Most trips are based on customers sharing twin-bedded rooms. If you book a group trip as an individual, you will share a room with someone of the same sex. However, on many trips we offer the opportunity to pay a supplement to pre-book a single room. On some of these trips a single room will be provided every night, on others it will be provided on some nights, but for logistical reasons not all. Individual Trip Notes clarify this. Please note that on rare occasions it may be necessary for customers in single rooms to share bathroom facilities.
Preparing for your holiday
Travelling to far-flung corners of the earth involves adapting to living conditions that are often very different from your own. Please be prepared for unusual situations, local differences and unpredictable events. Adventure holidays are not necessarily suitable for people who expect to be pampered or who like everything to go exactly as planned. You should also be aware that some countries around the world have security problems. Unsavoury characters are likely to be active in big cities and street markets and certain areas may be considered ‘out-of-bounds’ for tourists. However, most crime is opportunistic. Using your common sense will reduce the risks. Unfortunately, no destination can be guaranteed to be safe from terrorism. We constantly monitor the political situation in the regions we visit and will re-route or cancel a trip if we feel it is necessary. Whilst we endeavour to provide as much information as possible in our brochure and individual Trip Notes regarding the areas our trips travel to, we would always recommend that you undertake some background research about the places you will be visiting and they type of climate and local conditions you can expect in order to get the most from your holiday.
 

Foreign Office Travel Advice


The Foreign & Commonwealth Office (FCO) Travel Advice Unit – www.gov.uk/foreigntravel-advice – provides detailed information about your destination. We strongly recommend that you read their comments about the country you are planning to visit, both when you book and again just before you leave and that you sign up to the government travel alert service. For the UK, the FCO alert service can be found here: www.gov.uk/foreign-travel-advice/email-signup. We monitor FCO travel warnings and advice based on them, may cancel trips before departure, or re-route or make other changes to trips operating in or throughout the country concerned. Any decision we take about whether to operate or cancel a trip or make other changes will always be in the interests of your safety and security. We will make these decisions at least four weeks before departure, unless we believe that local conditions will improve before the start of the trip.
 

Travel Insurance and pre-existing medical conditions

You must have valid travel insurance. You will need to confirm to your Explore Leader that you are covered by a travel insurance policy at the start of the trip. Please ensure that your documentation shows you as the named policyholder and that the cover is valid for the entire period of travel. It must also indicate that you have cover for (at least) Medical Expenses and Emergency Repatriation in the event of illness or injury. Please ensure that a 24 hour contact telephone number for your Insurance Company is written on your documentation in case of an emergency. If you are unable to provide this information at the start of the trip you will not be able to continue with us unless you purchase a suitable Insurance policy.
 

Campbell Irvine Direct Travel Insurance

Travel insurance is essential. If you have not already arranged cover please contact our recommended Travel Insurance providers www.campbellirvinedirect.com/explore who offer Travel Insurance specifically designed to cover travel with Explore or call Campbell Irvine direct on 020 7938 1734. Explore Worldwide is an Introducer Appointed representative of Campbell Irvine Ltd who are authorised and regulated by the Financial Conduct Authority.
 
If you, your travelling companions, or anyone upon whom your travel depends (such as a friend or family member) have a pre-existing medical condition, you must disclose this to your travel insurer’s medical screening helpline when you purchase your insurance policy. Failure to do so may result in your claim being declined. Please ensure that you receive written confirmation from them that the condition is covered. You must take this written confirmation with you on the trip, in addition to the insurance policy itself. If you don’t, you may not have appropriate cover. We reserve the right to cancel your booking at any point if you do not fully insure your pre-existing medical condition. Please also tell us about any pre existing medical conditions at the time of booking.
 

Connecting Flights and Trains 

Seating on flights and trains

Although it is possible to request specific seats from the majority of airlines and train operators, it’s important to note that the carrier may ask you for an additional fee to pre-book your seats in advance. To ensure your request is fulfilled we recommend that you contact the airline/train operators directly via their website and use their ‘manage my booking’ facility. Although this facility will be available for the majority of flights and train bookings, there are some airlines that don’t enable this option. If you find you’re not able to access your booking directly through the airline/train website, then please contact Explore with your seating request and we’ll submit it on your behalf. It’s important to note that we are unable to guarantee your seating requests and that failure to grant your request will not be a breach of contract on our part. Sometimes seats are booked as part of a block booking (allocation) – the relevant airline/train will automatically allocate your seating and so it is possible that you might not be close to other members of your party. For these journeys you’ll be unable to check in online and so we recommend arriving and checking in at the airport/train station as early as possible so that you have a better chance of selecting alternative seats should the need arise. If you require specific seats because of a disability/reduced mobility/a medical condition, please make this clear at the time of booking. Subject to safety requirements and availability, EU airlines are required to make all reasonable efforts to arrange seating to meet the requirements of individuals with a disability or reduced mobility. You may be required to provide written confirmation of your disability, reduced mobility or medical condition and fitness to travel from your doctor.
 

In-flight meals

Although meals are still provided on most international flights, you should be aware that there is a trend towards them not being included on shorter flights, and particularly those within Europe. On many routes with connections within Europe, a meal will be provided on the inter-continental sector, but not on the sector between the UK and the connecting European airport. We cannot therefore guarantee that a meal will be provided on all flights. If you have a special dietary requirement, please let us know at the time of booking. We will send an automated request through to the airline. Please be aware that in most cases airlines do not confirm individual meal requests, so it is worth double checking that the meal has been ordered at check-in.
 

Changes to flight information 

When you book a flight-inclusive trip with Explore, your holiday confirmation will contain provisional flight details. The timings, flight numbers or route could change several times before departure. We will confirm final timings with your final documents. We will notify you immediately of any significant airline schedule change which occurs after your tickets have been issued. We recommend that you defer booking any connecting travel to the airport or arrangements such as car parking or overnight hotels until you have received your final documents, with confirmed travel times. Where Explore are arranging domestic regional flights, these will be automatically rebooked to connect with your international flights.
We strongly recommend that you do not purchase non-flexible, non-refundable connecting rail, air or bus tickets, as they usually incur cancellation or penalty charges in the event of a change to the departure time or date.
 

EU banned airlines

In accordance with EU Directive (EC) No 2111/2005 Article 9, we are required to bring to your attention the existence of a “Community List” which contains details of air carriers which are subject to an operating ban within the EU. The Community List is available for inspection at www.europa.eu. In accordance with EU Regulations we are required to advise you of the actual carrier(s) (or, if the actual carrier(s) is not known, the likely carrier(s)) that will operate your international flight(s) to and from an EU airport at the time of booking. Where we are only able to inform you of the likely carrier(s) at the time of booking, we shall inform you of the identity of the actual carrier(s) as soon as we become aware of this. Any change to the operating carrier(s) after your booking has been confirmed will be notified to you as soon as possible. If the carrier with whom you have a confirmed reservation becomes subject to an operating ban and, as a result, we or the carrier are unable to offer you a suitable alternative, the provisions of our Booking Conditions “If we change or cancel your trip” will apply. Please note that we will not book our customers onto banned airlines whose flights may be available for general sale and accessible to the public.

 
Aircraft weight restrictions

For the purposes of flight safety, it is essential that you adhere to the luggage weight restrictions imposed by the airline you are flying with, particularly when flying on internal flights on smaller aircraft.
 

Lost luggage

In the rare event that your luggage is either misplaced or damaged during a flight, a PIR (Property Irregularity Report) will need to be filed with the airline before you leave the airport to allow an insurance claim to be processed at a later date.
 

Land-Only packages

Our Land-Only packages start and finish at the designated overseas joining and ending point. Land-Only packages do not include any connecting flights to or from the joining or ending point. If you are planning to book a Land-Only package on one of our trips, then we strongly recommend that you only purchase flights/train/bus tickets that are totally flexible and refundable. This is because by their very nature, adventure holiday itineraries can change and it’s important that you’re able to amend your connecting travel arrangements should the need arise. In the event of a trip being cancelled it is important that you are able to get a refund if you no longer wish to use the associated flight, bus or train. We regret that we cannot accept liability for any connecting travel arrangements that you make (including any cancellation or amendment charges) in the event of any change to, or cancellation of, our trip; or for any other reason that makes you unable to use your booked travel arrangements.
 

Consumer peace of mind 


Explore are the proud to be the first tour operator to be approved by Trading Standards.  Include Buy With Confidence Logo.
 
Explore is a fully bonded Tour Operator licensed by the Civil Aviation Authority (CAA) and by ABTOT. We hold an Air Travel Organiser’s Licence issued by the Civil Aviation Authority (ATOL number 2595). All the flights and flight-inclusive holidays* in this brochure or on our website are financially protected by the ATOL scheme. When you pay, you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to www.atol.org.uk/ATOLCertificate
*The flights and flight-inclusive holidays we arrange are ATOL protected providing they are made available in the UK.
 
The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Explore Worldwide Ltd, and in the event of their insolvency, protection is provided for the following:
 
non-flight packages. 
 
ABTOT cover provides for a refund in the event you have not yet travelled or repatriation if you are abroad.  Please note that bookings made outside the EU are only protected by ABTOT when purchased directly with Explore Worldwide Ltd. 
 
In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company.
 
You can access the The Package Travel and Linked Travel Arrangements Regulations 2018 here: https://www.legislation.gov.uk/ukdsi/2018/9780111168479/contents
 

Walking trips

What is included in walking trips?

  • Transport, meals and accommodation: all details are outlined in the individual Trip Notes.
  • Explore Leader: the services of an Explore Leader are included on nearly all group trips. In most cases they will accompany you for the full duration of the trip. On some group trips a local representative may be provided instead (this will be outlined in the individual Trip Notes).
  • Private-guided walks and treks will be accompanied by an experienced trek guide on all walks and a local guide for any included sightseeing within the itinerary.
  • Local crew: as well as drivers and local guides, interpreters, cooks, helpers and porters may be provided on some trips (details will be outlined in the individual Trip Notes).
  • Activities, equipment, sightseeing and visits: please see individual Trip Notes for details.
  •  For Private Guided Walks and Treks and Self-guided holidays we include accommodation, transport and meals as outlined in the individual trip itinerary.
 

Explore Leaders on walking trips (not applicable to Self-guided Trips)

Our Leaders’ main responsibility is to make sure that all members of the group are well looked after and return home having had a wonderful holiday with some fantastic memories. It is the Leader’s responsibility to ensure that the trip runs smoothly and that all the logistics are in place; also to oversee the health and safety aspects of the trip.
Our Explore Leaders will be as flexible as possible - within the confines of the itinerary. For example, they can arrange group meals for those that would like to eat with their travel companions. Alternatively, if you would prefer to make your own plans they may offer suggestions for local restaurants. They will also try to make sure that everyone has as much free time during the trip as they wish. In order to keep the trip running effectively, Explore Leaders give regular briefings to talk about what is happening in the next few days, to remind you of timings and what you need to bring for excursions, sightseeing and activities. Often this will be reiterated on notices put up in hotel receptions or other appropriate places.
Explore Leaders will also brief the group on safety and general health issues. Explore Leaders are carefully selected and have undergone thorough training in the UK and/or overseas which is generally accepted to be some of the best in the industry. Explore Leaders are chosen for their travel experience, their people skills and their experience of working with groups. Please note that a small number of trips and Private Guided Walks and Treks are accompanied by local representatives instead. This will not affect the enjoyment of your holiday and will be outlined clearly in the individual Trip Notes.
 

Cycling trips

Travelling on an Explore cycling trip

We offer a wide variety of experiences and activities which allow you to really get to know an area and to see beyond the normal tourist facade. Of course we include the better known sights but we understand that you should have the flexibility to do your own thing. We therefore build in free time for you to either take part in optional excursions or to explore independently – an important part of any trip.
Your travel companions come from a wide range of locations and backgrounds. However, because we only offer English-speaking trips, the majority will be from the UK, Ireland, Australia, New Zealand, Canada and the US. Everyone will share your passion for adventure travel.
 

What to bring on your cycling trip

We strongly advise you to bring and wear a cycle helmet. In some countries it is a legal requirement to do so therefore please check up to date local regulations before you travel. We also advise packing a pair of cycle gloves, padded shorts, and perhaps a gel seat cover in case you think you need extra comfort
 

What is included on cycling trips?

  • Bike hire is included. E Bikes can be hired locally (subject to availability) on some trips for an additional charge. See tour notes for details.
  • Transport, meals and accommodation: all details are outlined in the individual Trip Notes.
  • Explore Leader: the services of an Explore Leader are included on nearly all group trips. In most cases they will accompany you for the full duration of the trip. On some group trips a local representative may be provided instead (this will be outlined in the individual Trip Notes).
  • Local crew: as well as drivers and local guides, interpreters, cooks, helpers and porters may be provided on some trips (details will be outlined in the individual Trip Notes).
  • Activities, equipment, sightseeing and visits: please see individual Trip Notes for details.
  •  For Private Guided cycling trips we include accommodation, transport and meals as outlined in the individual trip itinerary.

 

Explore Leaders on cycling trips (not applicable to Self-guided cycling trips)

Our Leaders’ main responsibility is to make sure that all members of the group are well looked after and return home having had a wonderful holiday with some fantastic memories. It is the Leader’s responsibility to ensure that the trip runs smoothly and that all the logistics are in place; also to oversee the health and safety aspects of the trip.
Our Explore Leaders will be as flexible as possible - within the confines of the itinerary. For example, they can arrange group meals for those that would like to eat with their travel companions. Alternatively, if you would prefer to make your own plans they may offer suggestions for local restaurants. They will also try to make sure that everyone has as much free time during the trip as they wish. In order to keep the trip running effectively, Explore Leaders give regular briefings to talk about what is happening in the next few days, to remind you of timings and what you need to bring for excursions, sightseeing and activities. Often this will be reiterated on notices put up in hotel receptions or other appropriate places.
Explore Leaders will also brief the group on safety and general health issues. Explore Leaders are carefully selected and have undergone thorough training in the UK and/or overseas which is generally accepted to be some of the best in the industry. Explore Leaders are chosen for their travel experience, their people skills and their experience of working with groups. Please note that a small number of trips and Private Guided cycling trips  are accompanied by local representatives instead. This will not affect the enjoyment of your holiday and will be outlined clearly in the individual Trip Notes.
 

Family tours

Travelling on an Explore family trip

We offer a wide variety of experiences and activities which allow you to really get to know an area and to see beyond the normal tourist facade. Of course we include the better known sights but we understand that you should have the flexibility to do your own thing. We therefore build in free time for you to either take part in optional excursions or to explore independently – an important part of any trip.
 
Your travel companions come from a wide range of locations and backgrounds. However, because we only offer English-speaking trips, the majority will be from the UK, Ireland, Australia, New Zealand, Canada and the US. Everyone will share your passion for adventure travel.
 

Group size for Family trips

The size of the group on group trips range from between 10 to 20 people; the average group size is usually 12 people, depending on the type of trip, the transport and accommodation used and activities included. You will typically be travelling with between three and five other families. Whilst every group make up is different, we occasionally have groups that are smaller than six or seven people. On very rare occasions you may be the only family on the trip; this can be down to fluctuations in demand or late cancellations. We will endeavour to notify you in advance of departure to let you know as a courtesy if this is the case. On the very rare occasions where we operate a trip with just one family, the trip will in effect run as a private departure with a driver/guide where applicable.

 
Eligibility for Family Adventures

For our purposes, a family is defined as having a minimum of two people, with at least one adult over the age of 18 and one child under 18.
Age limits for Family Adventures
Because of the active nature of our Family Adventures, we provide guidelines regarding the minimum age that we feel is most suitable for each trip. This starts at 7 years of age, depending on the level of activity involved and overall suitability. On certain trips there may be some flexibility to accept children from the age of 5. Please speak to our Sales team for details. Please check individual trip pages for information about age limits. We offer some trips that are exclusively for families with children aged 11 or over. Whilst we don’t have a maximum age, we do recognise that at some point during our customers’ journey with us they will reach an age where we will have to review the fitness and ability to participate in the trips they’ve chosen to book. Should you be 80 years old or older at the time of travel, we will ask you to get your GP to complete and sign a form confirming your fitness to travel. Explore will send this to you at the time of inquiry.

 
Travelling with Teenagers: Family Trips suitable for 11+

We recognise that teenagers often prefer to travel with others their own age; we’ve planned plenty of trip choices for teenage families. These trips are designed specifically for families with older children in mind, full of activity, adventure and new experiences. They include our more challenging trekking trips in Peru and Thailand and centre-based multi-activity trips in Europe. They are all ideal for families with children aged between 11 and 17.
 

Responsibility for your children and parental consent

Please note that Explore Leaders are not expected to be child-minders. Parents and guardians booking on Explore Family Adventures agree to take full responsibility for any children travelling with them at all times. Any child under the age of 16 wishing to participate in the activities can do so only with the full consent of their parent or guardian.
 

Accommodation and rooming arrangements on Family trips

Wherever possible, we try to include accommodation which best reflects the local area in which we are travelling. For example, this could be a Berber village house in Morocco, a Bedouin camp in Jordan’s Wadi Rum or a safari lodge in Botswana. Where we use hotels, we aim for mid-range accommodation, with the key requirements being cleanliness, safety, comfort and a good location. (The type of room provided and the level of facilities may vary from place to place). In exceptional circumstances, we may use simple hotels with more basic amenities. Several trips include camping. We provide all the necessary equipment (for example two-person tents), but you are likely to need your own sleeping mats and sleeping bags. You will not have to cook, but on some trips you may be asked to help with the camp chores. Please see the individual Trip Notes for details. All our accommodation is given a rating to describe standards and facilities. You can find this in the individual Trip Notes.
 
We will room your family in the most appropriate way using a mixture of twin, triple, double and single rooms as necessary. Please note that sometimes a triple room may be a twin room with an additional bed added. We will leave it to you to decide who shares with whom in your family group. We will do our very best to give you rooms next to each other but we can’t promise this. In exceptional cases, where accommodation is limited, for example on boat-based trips, one or more of you may need to share with members of another family. On some trips a night or two may be spent in communal sleeping areas, for example in a village house, or an overnight train. On certain trips there may be the opportunity to pre-book triple rooms. Please speak to our Sales team for details and prices.

 
Polar

Travelling on a Polar voyage

Your fellow passengers could be from anywhere in the world. Voyages are conducted in English, so most passengers tend to be from the UK, Ireland, Australia, New Zealand, Canada or the US. These polar ships are not operated by Explore and are not exclusive to Explore customers.  Everyone joining a polar voyage or trip arrives with slightly different expectations. The crew aim to ensure everyone’s expectations are met. Voyage itineraries have to stick to a schedule to ensure that they work logistically so please be prompt; a little flexibility always helps!

Age limits for Polar voyages

The recommended minimum age on all of our expedition ships is 10 years old. Some ship operators will accept younger children, however five years old would be the absolute minimum and would depend on the individual ship operator. For our Churchill Bears trips, the age is limited to a minimum of 12 years old. Under 18 year olds, on all of our polar trips, must be accompanied by a parent or other adult. There is no maximum age, and you’ll be travelling with people of all ages. Each passenger will be required to fill in a medical questionnaire and whilst we don’t have a maximum age, we do recognise that at some point during our customers’ journey with us, they will reach an age where we will have to review their fitness and ability to participate in the trips they’ve choose to book. Should you be 80 or older at time of travel, we will ask you to get your GP to complete and sign a form confirming your fitness to travel. Explore will send this to you at the time of enquiry.
 

Fitness and ability to participate on polar voyages

Although high levels of fitness are not necessary for most activities on our polar trips, some physical participation from passengers is required, for example climbing into and out of the Zodiacs and short walks ashore. If in doubt, please discuss with one of our polar team: it is your responsibility to let us know if you have any concerns about your ability to participate. If you have any medical condition or disability which may affect your trip arrangements in any way, you must provide us with full details at the time of booking – please see booking conditions clause 10. On many of our trips there will be water-based activities, boat excursions or swimming opportunities. For your personal safety and enjoyment, an ability to swim is therefore strongly recommended.
 

Proof of fitness or experience for polar voyages

For certain activities you may be asked to summarise your previous experience and confirm your fitness levels. If unsure, we suggest you check the relevant Trip Notes or contact our polar team to discuss.

 
Polar voyage Travel Insurance and pre-existing medical conditions

 
Travel insurance is mandatory for all voyages.  You must carry your insurance policy documents with you on the trip. Please ensure that your documentation shows you as the named policyholder and that the cover is valid for the entire period of travel.  It must include cover for visiting polar regions also indicate that you have cover for (at least) Medical Expenses and Emergency Repatriation in the event of illness or injury. Please ensure that a 24 hour contact telephone number for your Insurance Company is written on your documentation in case of an emergency. If you are unable to provide this information at the start of the trip you will not be able to continue with us unless you purchase a suitable Insurance policy.
 
If you, your travelling companions, or anyone upon whom your travel depends (such as a friend or family member) have a pre-existing medical condition, you must disclose this to your travel insurer’s medical screening helpline when you purchase your insurance policy. Failure to do so may result in your claim being declined. Please ensure that you receive written confirmation from them that the condition is covered. You must take this written confirmation with you on the trip, in addition to the insurance policy itself. If you don’t, you may not have appropriate cover. We reserve the right to cancel your booking at any point if you do not fully insure your pre-existing medical condition. Please also tell us about any pre existing medical conditions at the time of booking. A medical form must be completed by each passenger before the booking can be fully accepted by the ship operator. We reserve the right to cancel your booking at any point if you do not fully insure your pre-existing medical conditions. If you have any concerns about this, please contact us.
Itineraries for polar voyages
Polar voyage itineraries are best kept flexible: the weather or the ice conditions may require the captain to make itinerary changes. Itineraries can also be adjusted to take advantage of opportunities such as wildlife sightings. The maps provided are indicative only; each ship tends to follow its own preferred route, which may vary from one voyage to the next, depending on conditions. From time to time, some elements of the voyage may change from those that have been published. This could be the result of inclement weather, a change in the local political situation or other circumstances beyond our control. We will keep you as well informed as possible about these changes. Significant changes to your holiday will be notified as soon as we feasibly can. Minor amendments to your trip will be detailed on your final trip documentation, although our website will be regularly updated should you wish to check the information at any time.
Polar Ship accommodation
Most cabins are based on two people sharing, however triples and quads are also available; some ships have a limited number of single cabins (see individual ship details). Double beds are available in some cabins, while most other cabins have twin beds. If you are travelling on your own you can choose to share a cabin with another solo traveller of the same sex (except on M/S Fram and M/S Spitsbergen) or pay a supplement for sole occupancy of a cabin, if single cabins are unavailable. Single rooms are available on our Churchill Bears trips, but due to the limited accommodation in Churchill, availability is also limited. If you are booking onto our Churchill trips as a single traveller, our operator will try to match you in a twin share. If they are unable to match you with the same gender, you will be obliged to pay half of the single supplement fee. We recommend booking early to avoid disappointment.
 

Onboard  meals

All meals are included while on board and all the ships can cater for specific diets: please tell us about any dietary needs when you make your booking.
 

Connecting flights and additional accommodation for Polar voyages

You may require international flights or hotel accommodation before or after your voyage. This can be organised through Explore: when you make your enquiry your polar specialist will be happy to look at options with you. If you are planning on making your own connecting flight arrangements we strongly recommend you book flights that are flexible and refundable. Due to the nature of our polar trips, days of operation and itineraries can change. It is important that you are able to amend your connecting travel arrangements, should the need arise. Also, in the event of a voyage or trip being cancelled (for whatever reason), it is important that you are able to get your flight cost refunded. We regret we cannot accept liability for any connecting travel arrangements you make (including any cancellation or amendment charges) in the event of changes to or cancellation of our polar voyage or trip.
 

Polar prices

Prices shown in this brochure are per person in GBP. They represent the basic per person cost of the trip at the time of publication of this brochure. Prices may increase or decrease at any time during the life of the brochure. The price you pay may vary depending on when you book, as our operators occasionally run price promotions. The most current price for each polar trip can be found at explore.co.uk/polar. The lead-in prices for our ship-based trips are usually based on quad or triple share. For our Churchill Bears trips, the lead-in price is based on twin share. Please contact our Polar Sales team to discuss cabin and room options.
 

What’s included in the price of a Polar voyage?

See individual Trip Notes for detail on what is included in each trip. Normally all meals, Zodiac and tundra buggy excursions, and on-shore walks and hikes are included, but other activities must be pre-arranged and an extra charge will be made. Drinks and items of a personal nature such as laundry are not included in the voyage price. Tips for the crew are not included and are usually expected.
What’s not included in the price of a Polar voyage?
The price of the trip does not include: visa fees, vaccination charges, travel insurance premiums, passport costs, international departure taxes, excess baggage charges, optional tours and excursions, hotel porters or meals (other than those we list as included). We also do not include items of a personal nature; such as laundry, room service charges, drinks or phone calls. Tips for personal service are not included and are usually expected. If you book on a ‘Land Only’, ‘Ship Only’, or ‘Voyage Only’ basis, we do not include flights from the UK or departure taxes.

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