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Travel Insurance

 

Travel insurance is compulsory for everyone travelling on an Explore tour. You will need to confirm to your Tour Leader that you are covered by a travel insurance policy at the start of the tour. For this reason, your original insurance policy must be carried with you on tour.

If you have arranged your own insurance, please ensure the following:

• that your documentation shows you as the named policyholder 
• that the cover is valid for the entire period of travel
• that you are covered for Medical Expenses and Emergency Repatriation in the event of illness or injury
• that the policy covers you fully for all activities you’re planning on taking part in on your holiday (such as water-sports or hiking)
• that a 24-hour contact telephone number for your Insurance Company is written on your documentation in case of an emergency. 

If you are unable to provide this information at the start of your tour, you will not be able to continue with us. If you have purchased Explore Insurance you should carry the policy document and a copy of your Confirmation Invoice (your proof of purchase) with you. 

Insure with Explore - please call us for competitive prices on 0845 291 4541

If you buy Explore's insurance, any activity included as part of your Explore tour will be automatically covered. 

3 reasons to Insure with Explore

• You can have peace of mind that any included activity on your Explore holiday will be covered and no matter what altitude you go to on one of our trips, our insurance covers you.
• No quibble money-back guarantee within 14 days from receiving the policy document (so long as no claims have been made and no period of travel has started).
• Competitive prices.

Whats Covered?

Summary of Benefits Up to
Medical, Additional Expenses and Repatriation: £5,000,000
Hospital Benefit: £200 (£10 a day)
Criminal Injuries: £5,000
Personal Liability: £2,000,000
Personal Accident: £50,000 (Death £10,000)
Cancellation or Curtailment:

Invoiced holiday cost up to £5,000

Additional cover available at a supplementary cost

Delayed Departure or Arrival: £150/£1000
Aircraft Hijack: £3,000
Failure of Transport Connection in UK: £300
Loss of or Damage to Personal Luggage or Effects: £2,000 (valuables limited to to £350)
Delayed Accompanied Baggage: Up to £100
Personal Money: £500 Tickets: Up to £1,000
Loss of Passport(s)/ Visas: £250
Legal Expenses: £15,000
Winter Sports: Cover available at a supplementary fee - please contact us for details 0844 975 1892


Age Limits – the annual policy is available to persons aged 65 years or under at the time of purchasing the insurance. The single trip policy is available to anyone under the age of 80 at the time of purchasing the policy. For persons aged 80+ please contact Customer Services on 0844 975 1892

Travel in the UK – is covered provided you have pre-booked accommodation of two consecutive nights. Medical cover is excluded.

Couples/children – 
1. Either adult or children can travel independently. 
2. Cover for single parents. 
3. A ‘couple’ is defined as any 2 adults, whether married or not, who have been in a permanent partnership for at least 6 months.

Validity – All policies are valid for a full calendar year. Premiums are not refundable should your tour be cancelled by Explore for any reason. If you do not specify a commencement date, we will automatically issue the policy from the date of payment.

Travel duration – the maximum period for any one trip covered by the policy is 44 days. There is no limit to the number of trips in the year. This 44 day maximum period cannot be extended.

If you have purchased Explore Insurance you should carry the policy document with you, which outlines the conditions of the policy, together with a copy of your Confirmation Invoice which is your proof of purchase of insurance.

Download the Explore 2014 Insurance Policy

Explore Travel Insurance Policy Notes & Conditions

Pre-existing medical conditions

It is a pre-requisite of many travel insurance policy (including the Explore policy) that you inform the insurance company of any defined pre-existing medical conditions known to exist (to both you or any person not necessarily travelling but upon whom travel depends, such as a relative) at the time of purchase and obtain written confirmation from them that you are fully covered for such conditions. If in doubt - Explore Insurance policy holders should call the medical screening helpline in confidence on 0844 826 2686.

Definition of Short haul

Means the continent of Europe west of the Ural mountains; countries bordering the Mediterranean Sea; plus Azerbaijan, Georgia, Armenia, Jordan, Greenland, Iceland, Faroe Islands, Madeira, the Canary Islands, Azores & Mediterranean islands.

Documentation

The information contained herein is only a summary of cover. The full policy terms, conditions and exclusions are incorporated in the Policy Document which will be sent to you at the time of purchase and which alone constitutes the contract of insurance between the insured person(s) and the insurer. Please ensure that you take this Policy Document and your Holiday Confirmation Invoice with you when you travel, leaving copies in a safe place at home. A copy of the Policy Document is available prior to purchase upon request.

Operative Date

The calendar year in which the payment for the Policy is received by Explore will define the premium, conditions and benefits. The details shown in this brochure are correct at time of going to print and may be subject to change.

Claims

Details on how to make claims can be found in the insurance Policy Document that will be sent to you upon purchase of the policy. A 24 hour emergency medical number will also be provided.

Excesses

Most claims are subject to the deduction of an excess, applicable to each section of cover and each person. The standard excess is £70. 

General

To arrange cover call us on 0844 875 1892

If you have any general enquiries concerning this insurance, or if there is anything you do not understand, please contact the Brokers who arrange the scheme:

Campbell Irvine Limited, 48 Earls Court Road, London, W8 6EJ.
Telephone: 0844 826 2722
Email: info@campbellirvine.com

Explore Worldwide Ltd are an Appointed Representative of Campbell Irvine Limited. who is authorised and regulated by the Financial Conduct Authority. The registration number can be checked by visiting the the FCA's website www.fca.gov.uk or by contacting them on 0800 111 6768.