- Loved the trip However I would make a few suggestions.
I was very pleasantly surprised by the standard of accommodation. It was great being in Hotel Nacional in Havana , but on way back would have loved to have been in the old town for the last 2 evenings.
The only hotel which was not great was in Bayamo. It was however right in the centre. Maybe home stays would have been a possibility there .
Although we stayed in best hotel in Santiago would have preferred city centre. I feel I missed out a bit on Santiago, as by
the time we reached there I was tired and did not go into town at night , the same with rest of group. Yet Santiago was such a lovely city.
Jose was relatively new and inexperienced. I tried to give him a few tips in private as I have spent most of my life being a tour manager ,and am now guiding in Scotland. He was very receptive. The biggest problem was the city tour in Havana. He has probably never been on a city tour as a passenger. Also he has to be a lot more proactive in finding information about hotel. For example he had not been to the resort hotel where we spent 3 nights. When we arrived we went for lunch before check in , so that was his opportunity to find all the information about hotel and then pass it on to us.
I have to say however he did a good job, he was very informative about life in Cuba and the history. He was good fun once he relaxed after we left Havana . It was not an easy group. He will soon be an excellent tour manager.
Published on: 07 January 2017