- Hacienda Mantels. It was a lovely place to stay, but the price of the meal and drinks was a rip off. Also dogs barking most of the night. Pleased we only staid 1 night.
Casa Natura Ecolodge. Again a nice place to stay, but it was not very clean. Spoke to our guide, and she spoke to them. On return for our 3 nights, it was much better.
Not impress with the trip notes. Not up to date, and could have made problems for our guide. We had the same problem on our last holiday with you. You need to address this problem quickly.
Published on: 07 March 2017
Thanks for your feedback Carol, we will take these points up with the individual accommodation. I’m very surprised to hear about the Casa Natura Ecolodge, as this usually gets good reviews - However, we’ll make sure that this is in good shape for our next trip. In terms of the trip notes, we have made several updates over the last week, which should mean that these are all correct for the next group. We do review trip notes after every season, and make amendments based on customer and staff feedback as well as our local supplier recommendations.