- Great trip and really good itinerary. Cycling was huge fun and the guy who did the bike set ups very helpful and highly skilled. Staff were really kind helpful and positive throughout the trip and couldn't do enough for us. There was only one problem in that the driver kept turning his head away from the road to look at his colleagues to whom he was chatting while driving the coach and this was really frightening and unsafe. I raised it with the group leader to be told that the driver was "very professional" and that I must be a nervous passenger. This is complete nonsense and made my experience a lot less relaxing than it could have been. One reads too often of tragedies during holiday coach trips and whilst we were lucky this could have been very different. I realise that this is beyond explores control but it needs to be sorted out.
Published on: 28 October 2016
Thank you for your feedback, we are glad you enjoyed the cycling trip to Cuba. We are very sorry to read your feedback on the driver. Safety is paramount to our tours and we have taken this very seriously. We have contacted Transgaviota the transport company to address this with the driver and to make sure the correct actions have taken place