- Highlights were Iguassu Falls, particularly the Argentinian side, the lodge in the Pantanal and the bird sanctuary at Iguassu. But there were 18 on the trip which was far too many for any 'small group' tour and hopeless for a wildlife tour - we were too noisy and by the time the people further back got to the place where the wildlife or point of interest had been, it had gone, or the guide was out of sight and we didn't now what we were looking at. It also caused other problems - some of the hotels didn't have rooms for us, we often got middle seats in boats or on jeeps so couldn't see anything - and I suspect the numbers affected the internal flights ie we were always on awful connections (really tight, or very long waits, and often at inconvenient times of the day). Explore actually dropped the price at the last moment to attract more people, so it wasn't an accident that there were 18 of us. It also meant we were on a wide variety of international flights so the first half day tour just didn't happen because not everyone had arrived, and it was moved to the 2nd day so we lost our free day without warning (we had been planning to book another full day activity - just as well we hadn't already paid!). In the Pantanal the 'Jaguar Express' day trip where there is an almost guaranteed chance to see jaguars was not booked by Explore, and couldn't be booked for such a big group anyway, Diego was always helpful and patient and worked very hard to overcome the difficulties posed by the organisation of the tour and the numbers. Don't. Go to Brazil with a tour operator who genuinely offers the small group experience and isn't just aiming for bottoms on seats.
Published on: 12 March 2016
We’re sorry to read that you were disappointed with the group size on this trip, and that you felt it created issues throughout the itinerary. We do list the group size as 12-18, but we’ll take your comments on board during our annual review of the Pure Brazil departure.
Sam, Customer Relations